TLDialer User Groups

Unlike TLD User Groups, a User can only have one TLDialer User Group. These groups are used to classify users in TLDialer. These can include the following, however other groups can be added by making a request to Support.

• Admin

• Agents

• CS

• Fronter

• Manager

The TLDialer User Group is also used to determine which campaigns a User can access.  To Determine which Campaigns each User Group can access go to TLDialer and select User Groups. The page that loads will show you what Campaigns each User Group has access to.

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