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Click on the blue chat bubble Icon to open the texting window.
Type out your desired message and hit Send.
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Important Note: We discourage copy-pasting where possible and keep messages minimal and small |
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Previously sent messages will appear in this screen as part of the chat history
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Canned Messages can be created to include auto populate fields such as the customers name and Agents name. There are several options to customize each Canned Message
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If an Agent tries to send a message through TLMessenger and receives an error stating "No Number found to send a message from" this means texting is not enabled on that agent/DID. Super Admins will need to address the need for TLM on a per User basis |