By default the TLDCRM comes configured with a multitude of data collection points that can be utilized for account settings. Additionally it is possible to hide specific System Fields that are not relevant to their business model.
From Settings choose Options
On the Contact Form tab on the Right side is a series of options on items that can be hidden within the TLDCRM
Hide Lead Status Buttons - Hides default lead status buttons.
This can conflict with the visibility settings under Settings - Fields.
Check both places to ensure both are visible if this needs to be update.
Hide Policy Status Buttons - Hides default policy status buttons on the dialer.
This can conflict with the visibility settings under Settings - Fields.
Check both places to ensure both are visible if this needs to be update.
Hide Lead Sections - Hides sections on the dialer contact form.
Hide Lead Fields - Hides lead fields on the dialer contact forms.
Hide Dependent Sections - Hides sections the on the dialer dependent forms
Hide Dependent Fields - Hides dependent fields on the dialer dependent forms.
Hide Policy Sections - Hides sections on the dialer policy forms.
Hide Policy Fields - Hides policy fields on the dialer policy forms.
Hide Customer Summary Fields - Hides customer summary fields on the dialer policy forms.
Hide Agent Label per Status - Hides Agent Label on Certain Statuses
No Sell States - Will Notify an Agent if the current lead is a No Sell State
No Transfer States - Will Notify an Agent if the current lead is a No Transfer State
After selections are made the Save Icon must be selected since changes are only saved per section
Hidden fields can be unhidden by unchecking the box and saving again