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New Users can be added by cloning an existing User.

Note

Before creating new users:

  • Always verify the current number of available seats and assigned seats (TLDialer count).

  • Important: The total number of "In Use" seats and "TLDialer" seats should never be more than the available seats.

Adding Seats:

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  1. Identify the required number of seats.

  2. If additional seats are needed, locate the "Add/Remove Seats" section (indicated by a black couch icon).

  3. Manually increase the "In Use" seat count to match the required number of new users.

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Adding a new User - Cloning

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